Contact Us

Have a question, product request or need help?

Please contact Aussie Direct Supply at support@aussiedirectsupply.com or use the contact form below and we will get back to you as soon as possible.

We can help with product questions, order updates, shipping enquiries, returns, refunds and product requests.

Customer enquiries are handled discreetly and confidentially. If your enquiry relates to an existing order, please include your order number so we can assist you faster.

We aim to respond to customer enquiries within 1–2 business days. Our customer service team is available from 9am-5pm weekdays.

For more information, please see our Returns & Refunds Policy and Privacy & Security Policy.